Heat Pump Repair New Bern, NC | Professional HVAC Service

Your Trusted New Bern Heat Pump Repair Specialists

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Keep Your Home Comfortable Year-Round with Scott Plumbing & Heating's Expert Heat Pump Services

When your heat pump falters, so does your home's comfort. At Scott Plumbing & Heating, we understand your heat pump's crucial role in maintaining a pleasant indoor environment throughout New Bern's diverse seasons.

With over 45 years of experience serving Eastern North Carolina, our team of certified technicians is ready to diagnose and resolve any heat pump issue, ensuring your system operates at peak efficiency all year long.

Why Choose Scott Plumbing & Heating for Your Heat Pump Repair and Service Needs?


  • 24/7 emergency services for unexpected breakdowns
  • Certified and experienced technicians specializing in heat pump systems
  • Comprehensive diagnostics to identify root causes
  • Transparent pricing with no hidden fees
  • Fast and efficient repairs to minimize downtime
  • Use of high-quality replacement parts
  • Familiarity with all major heat pump brands and models

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or Call us at 252-745-5135

Common Heat Pump Issues We Repair

  • Insufficient heating or cooling
  • Strange noises or vibrations during operation
  • Frequent cycling or short-cycling
  • Frozen or iced-over outdoor unit
  • Refrigerant leaks
  • Faulty reversing valve
  • Thermostat malfunctions
  • Electrical issues or circuit breaker trips
  • Blocked or dirty air filters
  • Drainage problems

The Importance of Regular
Heat Pump Maintenance in New Bern, NC

Preventive maintenance is key to avoiding unexpected breakdowns and extending the life of your heat pump system. Our comprehensive heat pump service includes:

  • Cleaning or replacing air filters
  • Checking and adjusting refrigerant levels
  • Inspecting and cleaning both indoor and outdoor coils
  • Verifying proper airflow
  • Lubricating moving parts
  • Checking electrical connections and components
  • Testing defrost cycle operation
  • Calibrating thermostat settings

Regular maintenance prevents costly repairs and improves energy efficiency, potentially lowering your utility bills and ensuring year-round comfort.

HVAC Service

Plans Starting at $130/year

Our HVAC Service Agreement

10% Discount on repairs & emergency calls

Extended System Lifetime

Priority Scheduling

Inflation Protection

Agreement is Transferable

...And Much More!

HVAC Service

Plans Starting at $300/year

Our Generator Service Agreement

Change engine oil

Change engine oil filter

Check valves (adjust if needed)

Inspect air filter (replace if needed)

Inspect spark plugs (replace if needed)

...And Much More!

Signs Your Heat Pump Needs
Professional Attention

  • Inadequate heating or cooling performance
  • Unusual sounds or odors during operation
  • Increased energy bills without explanation
  • Frequent cycling on and off
  • Uneven temperature distribution throughout your home
  • Ice formation on the outdoor unit during winter
  • System running constantly without reaching desired temperature

If you notice any of these signs, don't wait for a complete breakdown. Contact Scott Plumbing & Heating for prompt, professional service.

FAQ: Heat Pump Repair and Service

We recommend bi-annual maintenance – once in spring for cooling season preparation and once in fall for heating season readiness. This ensures optimal performance year-round.

While professional servicing is crucial, you can help maintain your heat pump by regularly changing air filters, keeping the outdoor unit clear of debris, and ensuring vents are unobstructed.

The duration varies depending on the issue, but most repairs can be completed within a few hours. Our technicians work efficiently to minimize disruption to your day.

Yes, we stand behind our work. All our repairs come with a warranty on both parts and labor. We'll discuss the specific terms with you before beginning any work.

With proper maintenance, a heat pump can last 10-15 years. Regular professional servicing, prompt repairs when issues arise, and consistent filter changes can help extend its lifespan.

Don't let heat pump issues leave you uncomfortable in New Bern's changing seasons. Contact Scott Plumbing & Heating today for fast, reliable heat pump repair and service. Our expert team is available 24/7 to ensure your home stays comfortable all year round. Call us now to schedule your heat pump repair or maintenance service and experience the peace of mind that comes with a well-maintained system!

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Specials Designed for You

We put customer satisfaction above all else, and that includes offering you seasonal specials to help you save on the service you need most.

$50 OFF

Your Next AC Repair

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$100 OFF

One Generator Replacement

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ONE FREE

Surge Protector on Unit Install

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Proudly Serving New Bern, NC &
the Surrounding Areas since 1975

We are committed to taking care of your home comfort needs with over 45 years of experience and a team dedicated to helping you. We proudly serve eastern North Carolina from our headquarters in New Bern, providing fast, reliable service each and every time. Some of our service areas include:

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